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SHIPPING & RETURNS

SHIPPING POLICY

1. All business relations between UNART and the customers of the online shop and the art agency shall be governed by the General Terms and Conditions of Business in the respective version current at the time of conclusion of the contract. 2.By sending an order or executing a download, the customer expressly agrees to these General Terms and Conditions. 

Any terms and conditions of the customer that conflict with or deviate from these General Terms and Conditions shall not be recognised unless UNART has expressly agreed to them in writing in the individual case.

RIGHT OF RETURN

2. By sending an order or executing a download, the customer expressly agrees to these General Terms and Conditions. 

Any terms and conditions of the customer that conflict with or deviate from these General Terms and Conditions shall not be recognised unless UNART has expressly agreed to them in writing in the individual case.

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3. Conclusion of the contract

1. The presentation of the product range in the online shops does not constitute an offer to conclude a purchase contract with the customer. It is subject to change without notice. 

2. The contract is concluded when UNART.ART accepts the contract offer made with the customers order by means of an order confirmation by e-mail. It is subject to change without notice. 

3. The contract is concluded when UNART.ART accepts the contract offer made with the customers order by means of an order confirmation by e-mail. The presentation of the product range in the online shops does not constitute an offer to conclude a purchase contract with the customer. It is subject to change without notice. 

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4. The contract is concluded when UNART.ART accepts the contract offer made with the customers order by means of an order confirmation by e-mail. This order confirmation describes the essential content of the order. The customer must check the order confirmation for obvious spelling and calculation errors as well as for discrepancies between the order and the confirmation. Any discrepancies must be notified to UNART without delay. 

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3. If the customer has given an incorrect e-mail address when placing the order and UNART is unable to send the order confirmation to the customer, the contract shall be concluded if UNART sends the order confirmation to the customer by other means.

 

4. If UNART is not able to satisfy the customers demand, the customer will be informed of the unavailability or the rejection of the order instead of the acceptance of the order. Temporarily unavailable goods will be noted for the customer and the customer's order will stand. 

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5. Products are only sold to end customers and authorised resellers. The contractual relationship for the purchase of shop items is exclusively between UNART and the customer.

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4. Prices

1. Price fluctuations are possible. The price quoted by UNART at the time of the customers order shall be decisive.




5. Delivery, shipping costs

1. UNART shall deliver the ordered goods without delay to the address specified by the customer in the order. 

2. Delivery shall be made at the rates specified in the individual case. Delivery shall be made at the shipping costs specified in the individual case, which shall be paid by the customer in addition to the price. All delivery periods and delivery dates communicated in the online shop 

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